{"id":35034,"date":"2023-10-24T11:56:06","date_gmt":"2023-10-24T09:56:06","guid":{"rendered":"https:\/\/www.ceciliaderafael.com\/shipping-and-return-policies\/"},"modified":"2023-12-19T10:56:06","modified_gmt":"2023-12-19T09:56:06","slug":"shipping-and-return-policies","status":"publish","type":"page","link":"https:\/\/ceciliaderafael.com\/en\/shipping-and-return-policies\/","title":{"rendered":"Shipping and return policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35034\" class=\"elementor elementor-35034 elementor-30962\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f618999 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f618999\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c14338\" data-id=\"1c14338\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb0e704 elementor-widget elementor-widget-heading\" data-id=\"cb0e704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping and return policies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9da5649 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9da5649\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0afd50a\" data-id=\"0afd50a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b84cbb elementor-widget elementor-widget-heading\" data-id=\"6b84cbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SHIPPING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e78fed7 elementor-widget elementor-widget-text-editor\" data-id=\"e78fed7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Packages will be sent to the address provided by the customer.<\/p><p>Shipments to Peninsular Spain:<\/p><ul><li>Orders will be delivered within 24 to 72 hours on working days* and will have a shipping cost of 4,50 \u20ac. If the order exceeds 50 \u20ac, shipping costs will be free.<\/li><\/ul><p>Shipments to Balearic Islands<\/p><ul><li>Orders will be delivered within 24 to 72 hours on working days* and will have a shipping cost of 6 \u20ac If the order exceeds 60 \u20ac, shipping costs will be free of charge.<\/li><\/ul><p>Shipping costs, if any, will be added when placing the order.<\/p><p>The delivery time is purely indicative. However, the seller will make every effort to respect this deadline, not being responsible in case of exceeding the initially estimated time.<\/p><p>*Working days: Monday to Friday, excluding holidays. No deliveries will be made on Saturdays, Sundays or holidays.<\/p><p>Estimated delivery times are in working days, but could be affected in different occasions such as:<\/p><ul><li>High demand seasons (Promotional campaigns, Christmas, Black Friday, Sales, etc).<\/li><li>Holiday seasons (Easter, August, etc).<\/li><\/ul><p>We do not ship to the Canary Islands, Ceuta and Melilla.<\/p><p>All shipments will be made with the SEUR parcel company and two delivery attempts will be made to the address provided by the customer In case the first two delivery attempts fail, the package will be deposited in the collection points of the SEUR <a href=\"http:\/\/www.seur.com\/busqueda-tiendas.do\">www.seur.com\/busqueda-tiendas.do<\/a><\/p><p>Orders placed on Fridays, weekends and holidays will be handled on the next working day. We adjust to national, regional and local holidays, where our headquarters are located and those of the destination of the package.<\/p><p>Once the order has been shipped, it will not be possible to cancel or modify it. We recommend that you carefully review the order before finalizing the payment to avoid any subsequent inconvenience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36a1eea elementor-widget elementor-widget-heading\" data-id=\"36a1eea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">RETURNS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5500c elementor-widget elementor-widget-text-editor\" data-id=\"0d5500c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For hygiene and health reasons and due to the nature of the products, no returns will be accepted, nor will refunds be made for opened and\/or used products. Once the envelope containing the product has been opened, it will be assumed that it has been handled.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0992d60 elementor-widget elementor-widget-heading\" data-id=\"0992d60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Right of withdrawal<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0386918 elementor-widget elementor-widget-text-editor\" data-id=\"0386918\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The consumer and user will have a period of fourteen calendar days from receipt of the product to exercise the right of withdrawal.<\/p><p>To exercise this right, you must notify by email at the following address <a class=\"moz-txt-link-freetext\" href=\"mailto:export@ceciliaderafael.com\"><span style=\"text-decoration: underline; color: #000000;\">export@ceciliaderafael.com<\/span><\/a><strong>, <\/strong>we will contact you within 24-48 hours to tell you the procedure to follow.<\/p><p>Any product that shows signs of having been used, improperly handled or \/ and \/ or without proper labeling and original packaging will be rejected.<\/p><p>In case of withdrawal the shipping costs will be paid by the user.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SHIPPING Packages will be sent to the address provided by the customer. Shipments to Peninsular Spain: Orders will be delivered within 24 to 72 hours on working days* and will have a shipping cost of 4,50 \u20ac. If the order exceeds 50 \u20ac, shipping costs will be free. Shipments to Balearic Islands Orders will be [&hellip;]<\/p>\n","protected":false},"author":247,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-35034","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ceciliaderafael.com\/en\/wp-json\/wp\/v2\/pages\/35034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ceciliaderafael.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ceciliaderafael.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ceciliaderafael.com\/en\/wp-json\/wp\/v2\/users\/247"}],"replies":[{"embeddable":true,"href":"https:\/\/ceciliaderafael.com\/en\/wp-json\/wp\/v2\/comments?post=35034"}],"version-history":[{"count":0,"href":"https:\/\/ceciliaderafael.com\/en\/wp-json\/wp\/v2\/pages\/35034\/revisions"}],"wp:attachment":[{"href":"https:\/\/ceciliaderafael.com\/en\/wp-json\/wp\/v2\/media?parent=35034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}